Delete your Restaurant Rush account and data
You can delete your Restaurant Rush account and the data linked to it at any time, in the Game or by email.
Option 1 — In the Game (signed-in players)
- Open Restaurant Rush and go to Settings from the main menu.
- Scroll down to Danger Zone and tap Delete Account.
- Confirm. You may be asked to sign in again with Apple, Google or your password.
Deletion happens immediately and cannot be undone.
Option 2 — By email (guests, or without the app)
- Email support@birkinapps.com with the subject “Delete my Restaurant Rush data”.
- Include the ID shown in the Game’s Settings screen and, if you signed in, your account’s email address. If you signed in and no longer have the Game, your account email is enough. If you played as a guest, we need the ID from Settings to find your data.
- We delete your data within 30 days and reply to confirm.
What is deleted
- Your sign-in account (email, name and sign-in method)
- Your cloud save: progress, currencies, upgrades, cosmetics, unlocked music tracks, purchase records, nickname, restaurant names, settings and run history
- Your player profile, including language, accessible-play pace setting, play statistics and push-notification token
- All of your leaderboard entries under your account: the weekly and monthly Endless boards, the Relaxed boards and the Chef-level board
- Anti-abuse records tied to your account
- On request: analytics data associated with your Player ID, including purchase events
What is kept, and for how long
- Purchase history held by Apple or Google stays in your store account under their policies. The Starter Bundle and other one-time purchases can be restored with Restore Purchases using the same store account; coin packs, the Supporter Pack and in-game currency cannot.
- Crash reports are kept for up to 90 days and analytics events for up to 14 months, then deleted automatically.
- Our email exchange about your request is kept for up to 3 years to show that it was completed, then deleted.
- Data on your device, including the list of purchase transactions the Game has already delivered, is removed when you uninstall the Game.
- Progress from an earlier guest session that you had before signing in to an existing account is stored under a separate guest ID and is not removed by in-app deletion. Email support@birkinapps.com and we will delete it.
More details: Privacy Policy.