Restaurant Rush support
Contact
Email support@birkinapps.com. I read every message myself and usually reply within a day or two. It helps if you include your iPhone model, the game version (shown at the bottom of the main menu) and, for account questions, the ID shown in Settings.
Frequently asked questions
How do I play the story campaign instead of Endless?
On the main menu, Play Story starts the next level of the restaurant you are in, and Level Board lists every level of that restaurant so you can pick one. Endless Shift is the separate Endless mode. Use Restaurants to switch to another restaurant you have unlocked.
Can I play with VoiceOver or TalkBack?
Yes. Start the game with your screen reader on and keep Accessible play when the game asks. Tables become buttons, orders are announced, and left/right sound cues tell you where to serve (headphones help). You can turn it on or off any time in Settings, under Accessible play.
What do the pace options do?
In Settings, under Accessible play, Pace controls how patient customers are and how quickly new ones arrive. Standard is the normal game, Relaxed and Very relaxed give you more time, and Custom lets you set the patience yourself with a slider. Each option is explained right in the settings screen.
How do stars work?
Finishing a level wins it; the number of stars depends on your score. Serving orders back to back builds a combo, and fast service earns bigger tips, which raise your score.
How do I restore a purchase on a new device?
Open the Supporter Pack tile on the main menu and tap Restore Purchases, signed in to the same Apple ID or Google account you bought with. The Starter Bundle (which removes ads) can be restored; Coin packs and the Supporter Pack are consumable currency packs and are not restored.
How do I turn off the music or sounds?
In Settings you can turn music and sound effects off and set separate volumes for music, customer voices and restaurant ambience.
How do I delete my account and data?
Signed-in players: Settings → Danger Zone → Delete Account. Guests and anyone without the app can follow the steps at restaurantrush.birkinapps.com/delete-account.html.